Shipping Policy

1 Do you ship to my country?
We can deliver to almost most countries in Europe.

2 How much does shipping cost?
Usually you can enjoy free shipping, but there are some areas need to pay another shipping fee, specific to the actual order to pay prevail!

3 How long will it take for my order to arrive?
Usually within 7 working days, there will be a delay of 48-72 hours during certain holidays.

Total delivery time = processing time + shipping time 

(not including customs delays, weekends, holidays and any unforeseen circumstances) 

Processing Time: 1 business days
Standard Shipping Time: 7-20 business days
Express Shipping Time: 6-8 business days

4 How can I track my order?
Once your order is shipped, we will send you an email with the corresponding information. After that you will be able to track your order at https://www.17track.net/en. Please allow 1-2 business days for tracking information to be available.

5 What if the package doesn’t arrive?
If you don’t get your package 60 days after it was shipped, please contact us at info@basicsdaily.com. We’ll either resent a new one to you or give you a full refund.